Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
"After dealing with woods here in Austin and their special brand of customer service this place was very refreshing. Took a bike to Alamo for warranty work on 12/6/17 and found them to be friendly professional and knowledgeable. Kermit the service manager/co owner got me in and out in no time. Also had a pleasant conversation with several other employees during my short wait. This place will be my definite go to place for purchases and service in the future. Well worth the drive from Austin.!"By: Jon | Dripping Springs, TX
"I've had nothing but positive experiences with Alamo BMW. They are my go-to dealership. Maintenance is the best in south Texas. The entire staff is outstanding! Sid and Pete are the best!"By: Anonymous | San Antonio, TX
"We made the 24 hour round trip from Monroe (LA) to San Antonio to buy the lowered R1200GS. Sales manager, Jim, was as straight forward and easy to work with as I could have hoped for -- on the phone answering my questions and working with me the day before we arrived and throughout the purchase. Great tour of the bike before our departure. Rebecca came in on her day off to make sure the paperwork was done and ready for us to sign so we could minimize time spent on the boring stuff. I couldn't have hoped for a better experience and better people on my purchase. I only wish I was about 8 hours closer so I could service the bike with Alamo. Btw, Jim, you were right about the GS: 150 yards into the first ride, I couldn't remember my previous bike. The GS feels extraordinary! Thanks for everything."
By: Robert | Monroe, LA
"Tanaya is AWESOME! She worked very hard to get me a good interest rate and low payment for my bike. She was also very willing to answer any and all of my questions. Thanks again Tanaya!"
By: John | San Antonio, TX
"I thoroughly enjoyed being at the dealership and had a great experience with the sales team that handled my purchase of the 2012 Triumph Bonneville SE. If anyone ever asks me, I would highly recommend a visit to Alamo Triumph for a new motorcycle."
By: Larry | Corpus Christi, TX
"One of the great things about this dealership is that it's NOT your typical shark tank where you're just another nameless face or random patron. This place was a cut above the rest -- more intimate in setting, where the employees and clientele were familiar with one another. I even saw the owner of the business help bump start a patron's car that broke down. Now THAT'S service! My experience was one where I knew what I wanted. I called first, talked to Jim who was honest from the get-go He promised nothing but a good experience, and he delivered. My first time there he was juggling several clients to make sure everyone was happy and tended to. He answered my questions, and he and I conceived a plan for purchase. The second visit was the test ride. This is the FIRST dealership ever to allow for a test ride on a motorcycle, a thing that I very much appreciate. I've made purchases in the past on bikes I THOUGHT I would like and had to take a gamble. This time I got to confirm that I liked it. Once the decision was made, the bike was held for me while I tended to some of the personal prerequisites. During the interim Tanaya was equally as cordial, and knowledgeable in her position. She had to create several iterations of the PO and did so without complaint. On the day of purchase, I ended up just paying cash which was NOT the original plan, but it all worked out. The purchase only took a matter of minutes; literally. The rest of the time was spent chit-chatting and getting to know one another. I got a walkthrough of the bike I purchased, discussed idiosyncrasies of the Triumph line as well as my bike in general. Found out about a nice perk the dealership does -- installing a convenient battery tender cable so that I could charge her up without removing parts. In the end, when I rode off on my new Speed Triple R. I left with no questions unanswered, confident in my purchase, and happy knowing that I found a dealership that was professional, knowledgeable, service minded, AND at the same time down-to-earth. I'm probably going to have to continue buying Triumph or BMW now just so I can keep my business with them. ;) "
By: Van | San Antonio, TX
"I just wanted to thank Bill in the service department for all of his help with my flat tire. It was close to closing time on Friday and he took the time to find me a place to get my tire changed. Thank you so much!"
By: Kimber | Fair Oaks Ranch, TX
"I've been a customer of Kermit's since I moved to San Antonio in 2002. I purchased both a 2005 BMW LT and a 2009 Triumph Bonneville from Alamo. Both experiences were great. I've also had some warranty work done by the shop and was quite pleased with the work even though I had to take the LT back three times to get the leaking rear drive fixed. My only gripe is with the Parts department. Sid never seems to be in control and I've had problems getting parts ordered, getting orders lost, wrong parts, etc. And I'm not the only one. The BMW group around San Antonio and Boerne go to Austin for their work and parts. So bring the parts department up to par with the rest and it's a winner!"
By: Russ | Lakehills, TX
"Staff was very friendly and knowledgeable. Jeff was the person who helped me, he was very friendly and easy to talk to. Also seemed as if he would go the extra mile to make a customer happy. I would like to express my many thanks, and gratitude to all of the staff. I have found my home for parts and service at Alamo BMW!"
By: Matt | San Antonio, TX
"I live in Austin -- thank God I went to Six Flags and found you guys. Too cool! And a Triumph or Beemer will fit nicely in the garage. Thanks again."
By: Lonnie | Austin, TX
"I have a 1990 BMW R100RT motorcycle that my wife says I can replace as soon as it wears out but after over 90,000 miles and due to the high quality servicing it gets at Alamo BMW, I don't think it's going to be anytime soon because it still runs like new. Recently, my wife's pride and joy, a 1997 BMW Z-3, broke down and without giving it a second thought we had it transported to Alamo BMW for repairs. We weren't disappointed. They repaired it like it was their own. "
By: Carlos | San Antonio, TX